Restoration Updates
For updates on power outages, view West Penn Power's outage page on your smart phone or on the web. The map works best on smart phones. In addition to the maps, you can get a tabular/summary report by County (touch the icon that looks like a piece of paper located on the upper right of the screen) which allows you to drill down to municipalities.
- Monitor Twitter updates: @W_Penn_Power
- Access the State's site: Ready PA
ETR's (Estimated Time of Restoration) may not be available early on in a storm. If the storm is wide spread, it could take a day to assess the damage.
In a major storm, West Penn Power often makes temporary repairs (cutting a wire, opening a circuit, replacing a fuse) to make an area safe and restore as many customers on the circuit as possible before returning to complete the work. If our crews leave your area to make temporary repairs elsewhere, we will return to complete the work.
In a major storm, the electrical system is often damaged in thousands of locations. More than one repair may be needed to restore your service. Once we believe your power is back on, West Penn Power may call you. This is your chance to let us know if you are still without power.
Emergency Responders
If we are in a storm mode, ETA's (Estimated Time of Arrival) will not be given unless it is a Life and Limb situation. I will be working with the County EMA's to determine public safety priorities across a County.